Customer Testimonials

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Facebook Dec 4, 2021

friendly, polite and cuterious service

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DealerRater Dec 3, 2021

Nice clean place lovely staff staff took care of me and went above and beyond my expectations

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DealerRater Dec 3, 2021

Ganley Ford Is Amazing, They Are Always Very Helpful And Always Going Above And Beyond !

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DealerRater Dec 2, 2021

The service was prompt and excellent. I was kept informed of the progress, and have a clear sense of what needed to be done and approximately what it would cost. David Mogadishu was my contact person for this repair. He was very thorough and professional in explaining what had been done and care that might be needed in the future.

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DealerRater Dec 1, 2021

They work with you, friendly Answered every question I asked, very tentative And very helpful

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DealerRater Dec 1, 2021

It was a pleasure working with the Ganley Ford team, no surprises, which mean so much.

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DealerRater Nov 30, 2021

Got me the part I needed and even got to use my ford points, no problem. Parts dept was very knowledgeable and service was great. Will definitely be using this dealership for parts and service in the future

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DealerRater Nov 29, 2021

Staff were friendly. I was kept informed of progress in determining what the problem was. And it was resolved the same day!!!

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Google Nov 28, 2021

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Facebook Nov 23, 2021

quick,polite,friendly,able to work with them.

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DealerRater Nov 23, 2021

I'm from out of state and had issues with my car. They were willing to look at it that day and fix it. They were polite and helpful. My only issue was the price but I won't complain because they took my car in and got it fixed so I could return home. All in all I would go back.

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DealerRater Nov 23, 2021

I'm from out of state and had issues with my car. They were willing to look at it that day and fix it.

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Google Nov 23, 2021

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DealerRater Nov 21, 2021

Very nice and I will recommend it to family and friends i had a great experience with the sales people and th we managers

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Facebook Nov 21, 2021

Just picked up my Bronco Sport. I was on the long list of buyers whose vehicle sat in the factory lot waiting for chips and such. If it weren’t for John I might have given up. Friendly, professional and easily accessible - he made the wait tolerable. After 10 months my ride arrived and I am thrilled with it. Thanks to John and the rest of the Ganley team. I’m off to Utah for the Rodeo.

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DealerRater Nov 20, 2021

They were great. My husbands first new car and he is so in love with his new car

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Facebook Nov 20, 2021

BY FAR THE BEST EXPERIENCE WITH A DEALERSHIP EVER!!! I purchased my vehicle for them a few months back and had the best experience ever. From the moment I walked into the door the customer service was exceptional! Every person I came into contact with was friendly, professional, and honestly transparent through the whole process (which I’ve come to appreciate). Fast forward to now, I had to return my car for some service work and WOW!! The managment across the board went above and beyond to accommodate my needs. The dealership manager & The service manager remained in contact ...

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DealerRater Nov 19, 2021

I was so impressed and relaxed with Brandon. A great and honest man. So easy to work with. Tom was also impressive as the manager. A great team of individuals at Ganley !!!! Both Ganley locations are worth looking into.

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DealerRater Nov 17, 2021

1600 miles away from home and was able to get in for an oil change before I headed back 1600 more miles.

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DealerRater Nov 17, 2021

Awesome service Will come again. Very courteous and friendly. Helpful staff. Knowledgeable and considerate of client needs

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Facebook Nov 17, 2021

Great customer care. Brandon has followed up with me several times since my automobile purchase. Recently he notifyed me it was time for my first oil change. The service department was great and on time. I purchased my automobile from Ganley because John the sales manager I delt with at Liberty. He has always made sure I was treated right and got a fair deal.

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DealerRater Nov 17, 2021

Job done well. They did not try and sell me services I did not want.

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DealerRater Nov 16, 2021

everyone was so very nice. The person that was helping me explained everything. The sales rep that sold me my truck a year ago remembered me.

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Cars Nov 13, 2021

Ms Tracy Sapienza business office Manger was outstanding worked hard to get financing pleasant in personality and so well mannered highly recommend her when u are @ Ganley West I was treated so nicely.

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Google Nov 13, 2021

Great service mark Rezzano was outstanding work with me to get financing just outstanding great customer service recommend highly

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DealerRater Nov 12, 2021

Service Manager Dave did a fantastic job accommodating me throughout the repair process. The customer service was awesome.

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Facebook Nov 11, 2021

very helpful and professional

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Facebook Nov 9, 2021

how will I was treated when I walk through the door through customer service how well she kept me in contact with what's going on with the with the car

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DealerRater Nov 9, 2021

Friendly very informative always the best deals clean environment fair pricing 😄😄 knowledge of car needs

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DealerRater Nov 8, 2021

I like the dealership everyone is so friendly The service department is slow They help you

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DealerRater Nov 8, 2021

Everytime I go to this dealership they take care of me the right way, always polite.

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DealerRater Nov 8, 2021

While I thought that the repair was expensive for my box truck I really appreciate how welcoming, professional and thorough Ashley Neely was in accommodating my needs. She's terrific!

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DealerRater Nov 8, 2021

Excellent service. Knowledgable & Friendly staff. Kept pretty close to time commitment. My Escape likes visiting.

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DealerRater Nov 5, 2021

Your service people were helpful and above excellent they answered all my questions and concerns. They even washed my car and brought me a coffee while I waited!!!

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DealerRater Nov 5, 2021

Went to get a oil change on my 2019 escape i leased from them. Left with a 2021 Mustang. It was a good day.

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DealerRater Nov 4, 2021

Good but need to use floor mats when inside vehicle there were grease shoe prints

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DealerRater Nov 4, 2021

I was given quick and accurate and friendly service and do depend on my car

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DealerRater Nov 4, 2021

The service staff was very nice and transparent about what was planned for the service.

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DealerRater Nov 4, 2021

I found the Bronco I wanted online and called the dealership to make sure they still had it because I live 45 minutes away. I spoke with Brandon and he put a reserved sign on the vehicle until I could get there. He was such a pleasure to work with and very knowledgeable of the vehicle!

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DealerRater Nov 3, 2021

Bolagi is fun to work with! Straight to the point and a great sales man!

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DealerRater Nov 3, 2021

They are very helpful and courteous, it is very easy to get a appointment around my busy schedule

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DealerRater Nov 3, 2021

Very helpful, friendly staff not much inventory but we expected that with the shortage going on.

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DealerRater Nov 3, 2021

Dave, assistant Service Manager, is an on his game. I needed to catch a plane, Dave got me in and out for oil change and tire rotation. Great price and service needs met. Thanks for getting my van washed prior to service for the extra level of customer satisfaction. Our work van will be serviced here from now on.

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DealerRater Nov 3, 2021

Dealership was a very friendly atmosphere I had a pleasant experience with whom ever I was in contact with I just didn’t like that they had no loner vehicles available

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DealerRater Nov 2, 2021

It was a great easy experience at Ganley Ford West. The people are so friendly, welcoming and knowledgeable, answering any and all of my questions.

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DealerRater Nov 1, 2021

I like Ganley West service because they don't overbook so the general maintenance takes less time this includes the courtesy wash.

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DealerRater Oct 29, 2021

Friendly! And very clean. The guy who help my with my service was very polite and professional!

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DealerRater Oct 29, 2021

Carlyle was my service writer. I don’t know if I have ever had a service writer that was more courteous and responsive with following up on progress. Thanks.

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DealerRater Oct 29, 2021

Ganley West did remarkable job with making my repairs right even with my scheduling times.

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DealerRater Oct 28, 2021

The sales mgr. & team went over and above to assist in te procurement of my vehicle

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DealerRater Oct 27, 2021

Friendly staff, especially Dave. Punctual and accommodating. Here’s the remaining words. Mary had a

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DealerRater Oct 26, 2021

Very friendly and helpful and they always try to work with my schedule and let me know when my suv needs service

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DealerRater Oct 23, 2021

Service department had my cor fixed the next day and was effecicient in getting my car fixed.

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DealerRater Oct 21, 2021

Good work and good service from the staff and the Clark at the counter all service was very good

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DealerRater Oct 20, 2021

Brandon is absolutely AWESOME! This hands down was the best car shopping experience for me by far. He was very knowledgeable, laid back, made us feel comfortable and was just a sweetheart. I got the car that I wanted for the payment that I wanted, so you can’t beat that. The coolest thing was that they traded a more expensive vehicle with another Ganley lot just to get the Bronco for me! So I highly recommend Brandon and I will definitely be back when it’s time for another new ride.

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DealerRater Oct 18, 2021

Mr. Bolagi and Nick were very kind and helpful in assisting me with my car situation.

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DealerRater Oct 18, 2021

I always receive great service anytime take my car in to service department and do not have a long wait for service

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DealerRater Oct 16, 2021

Great Experiance , Fast ,Smooth And very Friendly Defenetly Will Recomend So People Come Check Out

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Google Oct 10, 2021

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DealerRater Oct 10, 2021

Brought my 14 Ford Escape in for repair on the driver's side rear door latch. (Was an existing recall). They not only repaired the broken one but all of the door latches...when I picked my car up later in the day it was washed and the dashboard had been wiped down as well. Very pleased with the service.

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DealerRater Oct 7, 2021

10/10 recommend this dealership, super nice people and willing/wanting to work with you!

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Google Oct 7, 2021

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DealerRater Oct 6, 2021

Came in for a recall handled very quickly got the vehicle back the same day

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Google Oct 4, 2021

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DealerRater Oct 4, 2021

They got me in and out quickly and efficiently. They were also very nice too!

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Google Oct 2, 2021

Ganley Ford made it easy to schedule, drop-off and pick up my Escape for a routine oil change and tire rotation. The receptionist even looked up and applied my points towards the cost. The only drawback was that the receptionist misread the diagnostic printout and tried to tell me that my tires, which only have 17K miles on them, were getting near the point where they would need to be replaced, and stuck to her reading it even when I questioned it. So, there's an educational opportunity there, but overall customer service and quality were top notch.

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DealerRater Oct 2, 2021

Brandon was great to work with! Very personable and knowledgeable of Ford vehicles, including my 2021 Raptor!

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DealerRater Oct 2, 2021

Dave Moga service manager Professional, helpful,courteous. Car was ready when promised. I was kept informed as work progressed

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DealerRater Oct 1, 2021

Friendly and helpful, this a refreshing experience in a service department. I would recommend them to my friends.

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DealerRater Oct 1, 2021

Put me in a nice truck with speedy service. My sales lady had a beautiful personality

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DealerRater Sep 30, 2021

I really enjoyed my experience . The staff was courteous and helpful. And I drove off the lot with what I wanted .

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Facebook Sep 30, 2021

Mark Rezzano is your guy if you’re looking for a new vehicle. He and the whole team went above and beyond throughout the entire process to ensure I was happy with my purchase. Highly recommend!

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DealerRater Sep 29, 2021

I am very pleased with my experience buying an F-150 XL at Ganley Ford West dealership.

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DealerRater Sep 29, 2021

The dealership is wonderful. Especially the manager in the service desk. But not the S.

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Google Sep 29, 2021

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DealerRater Sep 28, 2021

Always the best service! Thank you Ashley and team! Keep up the good work. I appreciate it.

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DealerRater Sep 28, 2021

Always a pleasure doing business there. Polite helpful staff and great sales staff. Pam was extremely helpful with a new lease on a vehicle that I love!

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DealerRater Sep 28, 2021

Attentive professional service with additional help pricing parts and tires for my 2017 Edge. Great help to me .

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DealerRater Sep 28, 2021

Brandon Mitchell was first rate, upfront, and not afraid to say "I don't know but let me get you the right answer".

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DealerRater Sep 25, 2021

Excellent service and I appreciate the ride home and back. I also like the service hours on Saturday.

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DealerRater Sep 24, 2021

Always a positive experience: a friendly greeting, excellent service, and a car wash all for $50.

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DealerRater Sep 24, 2021

Great communication always friendly and kind always respect your vehicle nice clean work explains everything so you understand great place for service

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Google Sep 24, 2021

Customer service and my salesperson is very professional and take very good care of all your needs. I advice anyone looking to buy a vehicle of any kind to please go to ganley ford west and ask for mr. BOLAJI ADEYEMI he will take great care of your vehicle needs. Love my dealership. GANLEY FORD WEST

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DealerRater Sep 23, 2021

Turning in my car and than buying out the lease was easier than I thought. Thankyou Pam and Nick.

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DealerRater Sep 20, 2021

Dave Moga did a tremendous job of giving me different quotes for my tires. I feel I got the best quality for my dollar. Everyone was treated me with high respect and I am thankful.

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DealerRater Sep 17, 2021

I was very happy with my service it was done early .I always get customer service from Dave at the service area

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DealerRater Sep 16, 2021

You were very professional and very help full. I will definitely come back in the future when we need another car.

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DealerRater Sep 16, 2021

Everything was just fine with the whole deal I hope the new truck will be too!

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DealerRater Sep 14, 2021

Customer service was very good. They were very creative in order to fit a car to our budget

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DealerRater Sep 14, 2021

Ganley always does outstanding service on my car. Last visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all human

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DealerRater Sep 14, 2021

Very clean showroom and the staff is friendly and knowledgeable Would refer others to come and purchase their new vehicles

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DealerRater Sep 13, 2021

Always a great dealership to work with. Speedy, efficient and they wash your car afterwards. I’ll definitely be back.

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DealerRater Sep 11, 2021

The service for my oil change, tire rotation and replacement of the antenna was excellent! I was informed of the time of repair and cost by representative. The service staff were friendly and courteous.

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DealerRater Sep 11, 2021

Brandon was amazing . Nothing but courtesy and respect . He worked with me to help me get my dream car. He even followed up with me to let me know of another car that was better that i could get. I will make sure to send everyone I know to Ganley and brandon!

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Facebook Sep 10, 2021

Everyone was great from beginning to end

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Google Sep 10, 2021

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Facebook Sep 9, 2021

Great place to buy a truck,friendly sales staff,inviting showroom and really treat customers with respect,also make the vehicle buying experience effortless. Thanks Michael and Lynn Ray

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DealerRater Sep 8, 2021

Fantastic service and care from Ganley West team. I’ve bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley.

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Google Sep 7, 2021

Thank you! Everyone was great.

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DealerRater Sep 6, 2021

As always. Your team kept excellent care of me. They were experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service means a lot to me and you deliver it with zest.

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