friendly, polite and cuterious service
Nice clean place lovely staff staff took care of me and went above and beyond my expectations
Ganley Ford Is Amazing, They Are Always Very Helpful And Always Going Above And Beyond !
The service was prompt and excellent. I was kept informed of the progress, and have a clear sense of what needed to be done and approximately what it would cost. David Mogadishu was my contact person for this repair. He was very thorough and professional in explaining what had been done and care that might be needed in the future.
They work with you, friendly Answered every question I asked, very tentative And very helpful
It was a pleasure working with the Ganley Ford team, no surprises, which mean so much.
Got me the part I needed and even got to use my ford points, no problem. Parts dept was very knowledgeable and service was great. Will definitely be using this dealership for parts and service in the future
Staff were friendly. I was kept informed of progress in determining what the problem was. And it was resolved the same day!!!
quick,polite,friendly,able to work with them.
I'm from out of state and had issues with my car. They were willing to look at it that day and fix it. They were polite and helpful. My only issue was the price but I won't complain because they took my car in and got it fixed so I could return home. All in all I would go back.
I'm from out of state and had issues with my car. They were willing to look at it that day and fix it.
Very nice and I will recommend it to family and friends i had a great experience with the sales people and th we managers
Just picked up my Bronco Sport. I was on the long list of buyers whose vehicle sat in the factory lot waiting for chips and such. If it weren’t for John I might have given up. Friendly, professional and easily accessible - he made the wait tolerable. After 10 months my ride arrived and I am thrilled with it. Thanks to John and the rest of the Ganley team. I’m off to Utah for the Rodeo.
They were great. My husbands first new car and he is so in love with his new car
BY FAR THE BEST EXPERIENCE WITH A DEALERSHIP EVER!!! I purchased my vehicle for them a few months back and had the best experience ever. From the moment I walked into the door the customer service was exceptional! Every person I came into contact with was friendly, professional, and honestly transparent through the whole process (which I’ve come to appreciate). Fast forward to now, I had to return my car for some service work and WOW!! The managment across the board went above and beyond to accommodate my needs. The dealership manager & The service manager remained in contact ...
I was so impressed and relaxed with Brandon. A great and honest man. So easy to work with. Tom was also impressive as the manager. A great team of individuals at Ganley !!!! Both Ganley locations are worth looking into.
1600 miles away from home and was able to get in for an oil change before I headed back 1600 more miles.
Awesome service Will come again. Very courteous and friendly. Helpful staff. Knowledgeable and considerate of client needs
Great customer care. Brandon has followed up with me several times since my automobile purchase. Recently he notifyed me it was time for my first oil change. The service department was great and on time. I purchased my automobile from Ganley because John the sales manager I delt with at Liberty. He has always made sure I was treated right and got a fair deal.
Job done well. They did not try and sell me services I did not want.
everyone was so very nice. The person that was helping me explained everything. The sales rep that sold me my truck a year ago remembered me.
Ms Tracy Sapienza business office Manger was outstanding worked hard to get financing pleasant in personality and so well mannered highly recommend her when u are @ Ganley West I was treated so nicely.
Great service mark Rezzano was outstanding work with me to get financing just outstanding great customer service recommend highly
Service Manager Dave did a fantastic job accommodating me throughout the repair process. The customer service was awesome.
very helpful and professional
how will I was treated when I walk through the door through customer service how well she kept me in contact with what's going on with the with the car
Friendly very informative always the best deals clean environment fair pricing 😄😄 knowledge of car needs
I like the dealership everyone is so friendly The service department is slow They help you
Everytime I go to this dealership they take care of me the right way, always polite.
While I thought that the repair was expensive for my box truck I really appreciate how welcoming, professional and thorough Ashley Neely was in accommodating my needs. She's terrific!
Excellent service. Knowledgable & Friendly staff. Kept pretty close to time commitment. My Escape likes visiting.
Your service people were helpful and above excellent they answered all my questions and concerns. They even washed my car and brought me a coffee while I waited!!!
Went to get a oil change on my 2019 escape i leased from them. Left with a 2021 Mustang. It was a good day.
Good but need to use floor mats when inside vehicle there were grease shoe prints
I was given quick and accurate and friendly service and do depend on my car
The service staff was very nice and transparent about what was planned for the service.
I found the Bronco I wanted online and called the dealership to make sure they still had it because I live 45 minutes away. I spoke with Brandon and he put a reserved sign on the vehicle until I could get there. He was such a pleasure to work with and very knowledgeable of the vehicle!
Bolagi is fun to work with! Straight to the point and a great sales man!
They are very helpful and courteous, it is very easy to get a appointment around my busy schedule
Very helpful, friendly staff not much inventory but we expected that with the shortage going on.
Dave, assistant Service Manager, is an on his game. I needed to catch a plane, Dave got me in and out for oil change and tire rotation. Great price and service needs met. Thanks for getting my van washed prior to service for the extra level of customer satisfaction. Our work van will be serviced here from now on.
Dealership was a very friendly atmosphere I had a pleasant experience with whom ever I was in contact with I just didn’t like that they had no loner vehicles available
It was a great easy experience at Ganley Ford West. The people are so friendly, welcoming and knowledgeable, answering any and all of my questions.
I like Ganley West service because they don't overbook so the general maintenance takes less time this includes the courtesy wash.
Friendly! And very clean. The guy who help my with my service was very polite and professional!
Carlyle was my service writer. I don’t know if I have ever had a service writer that was more courteous and responsive with following up on progress. Thanks.
Ganley West did remarkable job with making my repairs right even with my scheduling times.
The sales mgr. & team went over and above to assist in te procurement of my vehicle
Friendly staff, especially Dave. Punctual and accommodating. Here’s the remaining words. Mary had a
Very friendly and helpful and they always try to work with my schedule and let me know when my suv needs service
Service department had my cor fixed the next day and was effecicient in getting my car fixed.
Good work and good service from the staff and the Clark at the counter all service was very good
Brandon is absolutely AWESOME! This hands down was the best car shopping experience for me by far. He was very knowledgeable, laid back, made us feel comfortable and was just a sweetheart. I got the car that I wanted for the payment that I wanted, so you can’t beat that. The coolest thing was that they traded a more expensive vehicle with another Ganley lot just to get the Bronco for me! So I highly recommend Brandon and I will definitely be back when it’s time for another new ride.
Mr. Bolagi and Nick were very kind and helpful in assisting me with my car situation.
I always receive great service anytime take my car in to service department and do not have a long wait for service
Great Experiance , Fast ,Smooth And very Friendly Defenetly Will Recomend So People Come Check Out
Brought my 14 Ford Escape in for repair on the driver's side rear door latch. (Was an existing recall). They not only repaired the broken one but all of the door latches...when I picked my car up later in the day it was washed and the dashboard had been wiped down as well. Very pleased with the service.
10/10 recommend this dealership, super nice people and willing/wanting to work with you!
Came in for a recall handled very quickly got the vehicle back the same day
They got me in and out quickly and efficiently. They were also very nice too!
Ganley Ford made it easy to schedule, drop-off and pick up my Escape for a routine oil change and tire rotation. The receptionist even looked up and applied my points towards the cost. The only drawback was that the receptionist misread the diagnostic printout and tried to tell me that my tires, which only have 17K miles on them, were getting near the point where they would need to be replaced, and stuck to her reading it even when I questioned it. So, there's an educational opportunity there, but overall customer service and quality were top notch.
Brandon was great to work with! Very personable and knowledgeable of Ford vehicles, including my 2021 Raptor!
Dave Moga service manager Professional, helpful,courteous. Car was ready when promised. I was kept informed as work progressed
Friendly and helpful, this a refreshing experience in a service department. I would recommend them to my friends.
Put me in a nice truck with speedy service. My sales lady had a beautiful personality
I really enjoyed my experience . The staff was courteous and helpful. And I drove off the lot with what I wanted .
Mark Rezzano is your guy if you’re looking for a new vehicle. He and the whole team went above and beyond throughout the entire process to ensure I was happy with my purchase. Highly recommend!
I am very pleased with my experience buying an F-150 XL at Ganley Ford West dealership.
The dealership is wonderful. Especially the manager in the service desk. But not the S.
Always the best service! Thank you Ashley and team! Keep up the good work. I appreciate it.
Always a pleasure doing business there. Polite helpful staff and great sales staff. Pam was extremely helpful with a new lease on a vehicle that I love!
Attentive professional service with additional help pricing parts and tires for my 2017 Edge. Great help to me .
Brandon Mitchell was first rate, upfront, and not afraid to say "I don't know but let me get you the right answer".
Excellent service and I appreciate the ride home and back. I also like the service hours on Saturday.
Always a positive experience: a friendly greeting, excellent service, and a car wash all for $50.
Great communication always friendly and kind always respect your vehicle nice clean work explains everything so you understand great place for service
Customer service and my salesperson is very professional and take very good care of all your needs. I advice anyone looking to buy a vehicle of any kind to please go to ganley ford west and ask for mr. BOLAJI ADEYEMI he will take great care of your vehicle needs. Love my dealership. GANLEY FORD WEST
Turning in my car and than buying out the lease was easier than I thought. Thankyou Pam and Nick.
Dave Moga did a tremendous job of giving me different quotes for my tires. I feel I got the best quality for my dollar. Everyone was treated me with high respect and I am thankful.
I was very happy with my service it was done early .I always get customer service from Dave at the service area
You were very professional and very help full. I will definitely come back in the future when we need another car.
Everything was just fine with the whole deal I hope the new truck will be too!
Customer service was very good. They were very creative in order to fit a car to our budget
Ganley always does outstanding service on my car. Last visit was a faulty air filter but I guarantee it was just the mechanic who idid not put it on tight enough. It was an inconvenience but we’re all human
Very clean showroom and the staff is friendly and knowledgeable Would refer others to come and purchase their new vehicles
Always a great dealership to work with. Speedy, efficient and they wash your car afterwards. I’ll definitely be back.
The service for my oil change, tire rotation and replacement of the antenna was excellent! I was informed of the time of repair and cost by representative. The service staff were friendly and courteous.
Brandon was amazing . Nothing but courtesy and respect . He worked with me to help me get my dream car. He even followed up with me to let me know of another car that was better that i could get. I will make sure to send everyone I know to Ganley and brandon!
Everyone was great from beginning to end
Great place to buy a truck,friendly sales staff,inviting showroom and really treat customers with respect,also make the vehicle buying experience effortless. Thanks Michael and Lynn Ray
Fantastic service and care from Ganley West team. I’ve bought my last three cars from them and have all service done there. I have never had an issue I in the thirty years I’ve been with Ganley.
Thank you! Everyone was great.
As always. Your team kept excellent care of me. They were experienced and very thoughtful through the whole process. I look forward to each visit, knowing that I will be kept care of. Customer Service means a lot to me and you deliver it with zest.
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